EVERYTHING YOU NEED TO KNOW!

WHAT ARE YOUR NEXT STEPS?

If you’ve been in a car accident in the Mid-Western Region and you aren’t the at-fault driver, it’s likely your car has been towed to an Leven Smash Repair workshop in Mudgee or Dubbo. In most cases, it will be your responsibility to have your vehicle removed from the LSR property. 

HOW DO I REMOVE MY TOTAL-LOSS VEHICLE FROM LSR?

There are three ways to remove your car from LSR. 

1. You can arrange for a car trailer (personal or hired) to come and collect this vehicle from LSR.

2. You can hire a towing company to remove the vehicle for you. 

3. You can also always ask for our help! The LSR team works closely with “Direct Lynx” tilt tray towing services, who are available for removal at a competitive rate. (Contact details below). 

HOW LONG DO I HAVE TO PICK UP MY TOTAL- LOSS VEHICLE FROM AN LSR WORKSHOP?

Due to limited storage space, your vehicle MUST be removed from LSR’s property within 7 days of the notification that your vehicle is a total loss.

We know this can be a stressful time, so we will be in touch around the 3rd or 4th day to see how you are going with your removal arrangements and offer help if needed. 

STORAGE FEES

Should your vehicle not be removed within the 7 days, you will incur storage fees of $28.50 + GST per day. In the rare event that cars remain on LSR property beyond 7 days, LSR will follow NSW Fair Trading guidance in respect to the matter. Refer to the “Disposal of Uncollected Goods Act 1995”. (See link here) for further information.