RESILIENCE IN THE WORKPLACE – 3 HABITS TO TEACH YOUR TEAM ​

As we enter the second week of lockdown in regional NSW, I’m more aware than ever of just how crucial it is to have a resilient workforce.

It doesn’t seem to matter if it’s a global pandemic, drought or bush fire, in times of uncertainty, having a team that can consciously accept and learn from both the highs and lows of life can make or break a business. 

Like many other industries, the demand for smash repairs has drastically slowed, which has left me having to make some incredibly difficult decisions regarding my workforce. While I’ve had to ask people across both workshops to scale back hours, I’ve also asked them to trust that I am doing everything in my power to find the positive outcomes of this and that there will be brighter days ahead.

I am beyond grateful to be able to sit here and confidently write that not only do I feel their trust, but I also feel their strength.

In May, the LSR Team had the opportunity to listen to Author & Speaker, Hugh Van Cuylenburg talk about his book, The Resilience Project, as well as his mental health strategies. Needless to say, this couldn’t have come at a better time and it’s clear my team soaked up everything he had to say because they are all resilience personified at the moment.

One of the many things that we took away from Hugh was his daily ‘GEM’ activity.  GEM, which stands for gratitude, empathy and mindfulness, is an acronym to remind us to consciously express gratitude, show empathy and practise mindfulness every single day in an effort to increase our positivity.

It doesn’t matter if you’re a team of 1 or 100, I thoroughly recommend encouraging each person in your organisation to adopt Hugh’s GEM activity as part of their daily routine, especially when the road is feeling rocky. The reality is: 1 in 5 people in Australia will have a mental health condition this year and that statistic was reported even before the Delta variant came to the party. Ensuring that we are looking after each team member’s mental health is every bit as important as procedures, processes and culture. 

Scroll down to learn the three simple steps of GEM and share them with your team today.

GEM ACTIVITY

GRATITUDE

Write down 3 things that went well for you today.

EMPATHY

Think of someone who is going through a tough time. What could you say to them? Send them a message or give them a call, let them know you are thinking about them.

MINDFULNESS

Go for a walk and think about 3 things you can see, 3 things you can hear and 3 things you can feel. Be present in the moment.

We’ve got this.

SIMON LEVEN

LSR Managing Director

WANT TO GAIN MORE TOOLS TO INCREASE YOUR RESILIENCE?

• Visit the resilienceproject.com
• Listen to The Imperfects podcast
• Book Hugh for a speaking engagement!