Do I have to make an appointment to have an estimate?

There are a number of ways that you can get an estimate. While you can contact us us to make an appointment for an inspection at one of our workshops, due to Covid-19, we are also offering both at-home and online quotations. Simply call to schedule an at-home quote or click here to submit photos of your car using our handy photo guide.

Are your smash repair estimates free?

We charge $50 to provide an estimate. This amount can be taken off the price of the repair or excess if you choose to go ahead with our work. This fee is charged because we spend a lot of time and energy providing you with the best quote possible.

How long will smash repairs take on my car?

This will vary case by case, but on average, smash repairs take 7 working days.

Can I get a hire car while my vehicle is being repaired?

Unfortunately, we do not have hire cars available for you to rent while your vehicle is being repaired. However, we are happy to check your insurance policy to see if one will be covered and recommend a rental agency.

Do your smash repairs and paint work come with a warranty?

All panel repairs come with a lifetime warranty. This warranty covers all work carried out by our panel beaters. Our lifetime warranty will stay with your vehicle until there’s been a transfer of ownership.

Do you provide touch-up paint?

We do not provide touch-up paint because the products we use are waterborne and require a clear coat finishing process to seal the paint.

Do you do anything to off-set your carbon footprint?

We are incredibly conscious of protecting both our employees and the environment. In an effort to have the least impact, we use solar panels to help power our workshops, water-based paints, eco-friendly machinery as well as actively recycle metal, plastic and cardboard.

Does LSR offer a towing service?

We do not currently offer a towing service, but are hoping to in the near future.

Is LSR hiring?

If you think you would be a great addition to the LSR team, please check our Jobs at LSR page to see what positions we’re currently trying to fill. You can also send an expression of interest to:

Does LSR do sandblasting and powder coating?

We sure do! Armed with the latest powder coating and sandblasting technologies, the Leven Smash Repair Mudgee workshop can help you achieve that smooth finish you’ve been looking for. Get in touch by emailing

Do I need to pay up-front for private repair?

We ask that you pay for parts up front and then for labour once your car is complete.

How do you work with my insurance company?

Once you make a claim with your insurance provider, we do the rest! This includes all subsequent communication to negotiate the best, most cost effective, and safest way to repair your car with the insurance firm.

Can I tell my insurance company where I want my car repaired?

It varies by policy, but often you will have a choice of repairer clause. Check with your insurance company to see if this is an option for you.

Do you offer courtesy rides after dropping off a vehicle?

Yes, in Mudgee, we are more than happy to drive you home or to work within the Mudgee CBD.

What types of services does LSR offer?

From paintless dent removal to panel beating to spray painting, we are a full service smash repair centre. You can view our full list of services here.

Is it always best to go through my insurance after a car accident?

Not always – especially if you’ve only recently taken out the policy. Unfortunately, having an accident can affect your monthly premium so you may end up paying more in the long run. It’s best to assess the damage and speak to an estimator before deciding to go through your insurance or not.

Do you do custom fabrication and paint work?

While smash repairs tend to take up most of our time, we love working on custom car restoration projects in Mudgee and Dubbo. Please feel free to call us to discuss what you have in mind.

Do you repair motorbikes?


Where is LSR located?

We proudly provide smash repair services in the Central West with workshops in Dubbo and Mudgee.

View our locations.

Does LSR do restoration work?

Absolutely. It doesn’t matter if you’re working on a passion project or trying to bring your first love back to life, LSR Restorations can help. Email us here to find out more email